Care provides a knowledge environment with both online meeting and
training tools, and tools that collect and organize knowledge with the
intent of creating a comprehensive knowledge repository. It provides
the traditional search capability in addition to "Smart prompting" of
collaboration resources that may be useful to the current task.
Inter-company with suppliers and customers, and intra-company teams will
be able to effectively collaborate and share knowledge.
Interaction Care's knowledge environment captures content from online
meetings--presentations, chat, to-do lists, video/audio files, and
combines meeting content with other activities of the team--emails,
reports, discussions, online research--to organize into an
active repository that converts information and knowledge into value.
documents used and created in meeting including video/audio are
archived and are indexed for searching.
document uploaded to Interaction Care is indexed including MS Word,
PDF, HTML, ASCII files, PPT, Excel, database tables and others. After
indexing this content can be searched.
prompting to provide relevant information to collaborators, with out
the users explicitly asking or searching.