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knowledge Repository
Interaction
Care provides a knowledge environment with both online meeting and
training tools, and tools that collect and organize knowledge with the
intent of creating a comprehensive knowledge repository. It provides
the traditional search capability in addition to "Smart prompting" of
collaboration resources that may be useful to the current task.
Inter-company with suppliers and customers, and intra-company teams will
be able to effectively collaborate and share knowledge.
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Interaction Care's knowledge environment captures content from online
meetings--presentations, chat, to-do lists, video/audio files, and
others.
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It
combines meeting content with other activities of the team--emails,
reports, discussions, online research--to organize into an
active repository that converts information and knowledge into value.
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All
documents used and created in meeting including video/audio are
archived and are indexed for searching.
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Any
document uploaded to Interaction Care is indexed including MS Word,
PDF, HTML, ASCII files, PPT, Excel, database tables and others. After
indexing this content can be searched.
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Smart
prompting to provide relevant information to collaborators, with out
the users explicitly asking or searching.
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